In development · Built with a BC respirologist

One letter. One approval. Every form sent.

Staff paste the finished consult letter. Clara Clinical fills each CT, X-ray, pulmonary function and lab requisition the plan orders, on the official forms. The physician checks one screen, taps Approve, and every form is signed and sent.

  • Patient data stays in Canada
  • The AI never sees names, health numbers or birth dates
  • Nothing is sent until the physician approves

Ready to approve

TEST, Robin F · 55

Visit 6 Oct 2026

1 to check: Dr. Rivera, copied on the letter, isn't in your directory yet.

  • CT CT chest HRCT, no IV contrast · by 6 Jan 2027 Fax
  • PFT Pulmonary function Full PFTs with DLCO · non-urgent Fax
  • Lab Lab requisition CBC, creatinine, eGFR · ANA in Other tests Email

Approve and sign 3 forms

An example approval screen. Every patient detail on this page is made up.

How it works

Your letter already says what to order

Clara Clinical turns the plan into finished requisitions, so nobody retypes it. The physician still decides what goes out.

  1. 01

    Paste the letter

    Office staff paste the finished consult letter, copied from the EMR. There's nothing to dictate and no template to fill in.

  2. 02

    Redact, then read

    Names, health numbers, dates, addresses and phone numbers become placeholders. Only then does an AI model read the plan, quoting the exact words behind each order.

  3. 03

    Fill the forms

    A mapping table the physician approves puts each test in its box. Urgency follows the follow-up interval, the site follows the postal code, and real details go back in only as the PDF is filled.

  4. 04

    Approve and send

    One screen shows every form, where it's going and anything to check. One tap signs them all. Imaging and PFT requisitions are faxed; a failed fax retries, then alerts the office.

What the AI sees

The AI reads the plan, not who the patient is

Identifiers become placeholders before any text leaves the app, and the real details return only when the form is filled. If anything from the patient block slips through, the AI call is blocked.

1 In the app

Thank you for referring Robin Test, a 55-year-old woman I saw on October 6, 2026, with a dry cough and breathlessness on exertion.

Plan: HRCT chest, no IV contrast. Full PFTs with DLCO. CBC, creatinine, eGFR and ANA. Follow-up in 3 months.

cc: Dr. Rivera

2 Sent to the AI

Thank you for referring [PATIENT], a 55-year-old woman I saw on [DATE-1], with a dry cough and breathlessness on exertion.

Plan: HRCT chest, no IV contrast. Full PFTs with DLCO. CBC, creatinine, eGFR and ANA. Follow-up in 3 months.

cc: [CLINICIAN-1]

3 Sent back, with quotes

CT
HRCT chest, no IV contrast
PFT
Full PFTs with DLCO
Labs
CBC, creatinine, eGFR and ANA
Follow-up
Follow-up in 3 months
Copy to
[CLINICIAN-1]
Patient
[PATIENT] matches the chart

Each quote is checked against the text the AI received, and a value without one is dropped and flagged. On the approval screen, every field links to the sentence it came from, with real names restored.

Safeguards

Rules it never breaks

They're part of how the app is built, not settings someone can switch off.

  • Patient data stays in Canada

    Stored on AWS in Canada (Central). The AI step runs in Google Cloud's Montréal region and only ever sees redacted text.

  • Identity comes from the chart

    Name, birth date, sex and health number come only from the EMR's patient block, read by plain code, never by the AI. If the letter names someone else, the forms stop.

  • Nothing leaves without approval

    No form is faxed or emailed, and no signature is applied, until the physician taps Approve.

  • Only what the letter orders

    Every value traces to a quote or a written rule. A box the letter doesn't answer stays blank; it never defaults to “No”.

  • Secure sign-in, full audit trail

    Two-step sign-in on every account, and sign-out after 15 idle minutes. Every view, edit, approval and send is logged.

  • No trackers, short memory

    No third-party analytics or error tracking. What the AI reads and returns holds placeholders only, and is deleted after 30 days.

Designed for BC's Personal Information Protection Act. Until its privacy impact assessment is signed off, it runs on made-up test data only.

Forms

Four requisitions, on the official forms

Version 1 fills these on the official PDFs, with rules for the boxes that usually trip people up.

  • HLTH 1901 PDF

    BC Standard Outpatient Lab Requisition

    • Each test in its box; tests without one go under “Other tests”
    • Emailed to the patient, or faxed to the lab they choose
  • Fraser Health PDF

    CT requisition

    • Exam requested in the physician's own words
    • IV contrast only when the letter says so
  • Fraser Health PDF

    X-ray requisition

    • Date required from the follow-up interval
    • Nearest site from the patient's postal code
  • Fraser Health PDF

    Pulmonary Diagnostics

    • Urgent, semi-urgent or non-urgent from the follow-up interval
    • Interpreter and language only when the letter mentions them

It never touches the section reserved for Medical Imaging. Next on the list: MRI and ultrasound, referral letters, and forms for other health authorities.

Questions

What physicians ask first

Does the AI decide what to order?

No. It reads what the plan already says. A test reaches a box only through a mapping table the physician approves, and wording the table doesn't cover waits for the physician.

Is anything sent automatically?

No. The physician sees every form, its destination and every flag first, and can edit any field or leave it blank. Forms are signed and sent only after they tap Approve.

Where does patient information go?

It's stored in Canada, on AWS. The only text sent for AI processing is the redacted letter, handled in Google Cloud's Montréal region. Requisitions go out by fax from a dedicated line, and lab requisitions go by email only with the patient's consent.

Which EMR does it work with?

Plexia, to start. Staff copy the letter out of Plexia and file the signed forms back in the chart, so there's no integration to set up.

Does it record visits or write notes?

No. It starts from the finished letter. It doesn't record, transcribe or write clinical notes.

When can my practice use it?

We're building it with one BC respirology practice first. If you'd like to hear when it's ready for more, get in touch.

Want it for your practice?

Tell us about your practice and the forms you fill most. We'll let you know when Clara Clinical is ready for more offices.

Email us